If you’re preparing for a military relocation to Cornwall, you’re likely wondering when and how you can get started with BGRS. This article walks you through the key milestones that must be completed before your relocation file becomes active — and how to begin house hunting in Cornwall and nearby communities like Ingleside, Long Sault, and Morrisburg.

When Does BGRS Begin Providing Services?

BGRS can only support your relocation once a few essential steps are complete:

• You’ve received your official posting message or release paperwork.
• The CAF has authorized your move in BGRS’ system.
• You’ve created a BGRS account (instructions are included in your posting message).
• Your account has found a match between the posted details and the CAF’s authorization.
• You’ve completed your Preliminary Relocation Assessment (PRA).

Until these steps are complete, your relocation file is not active. Keep in mind, it may take up to 5 business days for your file to show as authorized after receiving your posting message.

Haven’t Received Your Posting Instruction?

If you’re still waiting on your posting message, BGRS cannot provide services yet. Your best course of action is to contact your Career Manager or Release Centre for updates. In the meantime, start learning about the process:

• Review the CAF Relocation Directive (CAFRD)
• Review the BGRS Program overview.
• Download the APS 21 Relocation Assistance Guide
• Read our full military relocation guide

It’s important not to make any financial commitments until your file is active.

Just Received Your Posting Message?

Start by creating your BGRS account or logging in if you already have one. Enter your file details exactly as shown on your paperwork — even small typos or formatting differences can affect system matching. Once your file is matched and your PRA is submitted, you’ll gain full access to BGRS support.

Delays in File Matching?

If more than 5 business days have passed and your file still doesn’t match, double-check that every field in your account matches the posting message exactly. If you’re still having issues, your CAF Coordinator may need to correct the authorization or file details on their end.

What Is the Preliminary Relocation Assessment (PRA)?

The PRA is the first step in customizing your relocation plan. It collects information like family size, intentions, and preferences. This form must be submitted — not just saved — before BGRS can begin assisting. After submitting, check your email (including junk/spam) for next-step instructions.

Next Steps After PRA

Once your PRA is submitted and your file is matched, you’ll be guided through the next steps via the Member Secure Website. This includes access to information about housing, third-party services, and expense tracking.

Third Party Suppliers: What to Know

BGRS-approved suppliers like appraisers, home inspectors, and real estate agents must adhere to agreed service levels and pricing limits. If you use a supplier not listed in BGRS’ directory, any extra costs above ceiling rates will be your responsibility. For military relocation to Cornwall, working with a BGRS-approved real estate agent is especially important — it ensures your costs are eligible for reimbursement and that you’re guided by someone familiar with the relocation process and local market.

House Hunting in Cornwall

Once your relocation file is active, you can begin planning your house hunting trip to Cornwall. A BGRS-approved real estate agent can help you:

• Schedule back-to-back home showings
• Explore family-friendly neighborhoods and nearby towns
• Submit competitive offers that align with reimbursement guidelines

The region offers affordable homes and a welcoming community — perfect for military families seeking quality of life, proximity to base cities, and a peaceful pace of living.

Ready to Begin?

Your military relocation to Cornwall can be a smooth and rewarding experience if you follow the right steps and work with professionals who understand your needs. Once your posting message is received, BGRS and your approved Realtor will walk you through each phase with clarity.

Want a step-by-step walkthrough of your house hunting trip? Read our complete BGRS relocation guide for Cornwall.